Hello, parents! On this page you’ll find information and resources to help you understand TikTok and how to help your teenager have the best experience with the app and community.
More generally, we encourage you to take an active role in your teenager’s online experience overall. Start the conversation early about internet safety, online privacy, and the options available to them. Your guidance can be invaluable!
What is TikTok?
TikTok is a destination for short-form mobile videos. Our mission is to capture and present the world’s creativity, knowledge, and precious life moments, directly from the mobile phone. TikTok enables everyone to be a creator, and encourages users to share their passion and creative expression through their videos.
Who is TikTok intended for?
TikTok is intended for users age 13 and over. Please do not allow a child under the age of 13 to use the app.
If you learn that your child under the age of 13 has registered for a TikTok account, you may alert us at firstname.lastname@example.org. We will promptly take appropriate action.
Can I prevent my teen from downloading TikTok?
We encourage you to oversee your teen’s internet use, including any apps they may download. Both iOS and Android provide parental controls that let you block or limit specific apps, features, movies, music, and more at the device level.
Because TikTok is for users 13 and over, we’ve given it a strict 12+ app store rating. This allows you to use these device-parental controls to simply block our apps from your underage child’s phone. Please see the Apple App Store or Google Play Store instructions for more on parental controls (or “restrictions”) and how to enable them.
How can my teen control who sees their videos and sends them messages?
Users can control who can see their uploaded content, follow them, and send them messages by making their account private. With a private account, users can approve or deny followers and restrict their uploaded content and incoming messages to followers only.
If a user has a public profile, anyone signed into the TikTok app can view that user’s public videos. However, only approved followers can send that user a message.
Whether users choose to have a public or a private account, they can always:
- block another from contacting them at any time
- save a video privately so that content will not be viewable by any other user
Please remember: Even with a private account, profile information – including profile photo, username, and bio – will be visible to all users. Counsel your teen not to reveal personal information such as age, address, or phone number in his/her profile.
How can my teen report inappropriate content or behavior?
If you or your teen sees something that might violate our Terms of Service, please report it so our moderation team can take appropriate action. Users can report a specific video, user, or comment right within the app itself.
Furthermore, your teen can block another user from being able to view their content or send them messages.
Additional resources for you and your family
When helping your teen navigate their internet experience, we recommend consulting the following information produced specifically for parents:
- A Parents’ Guide to Cyberbullying, from Connect Safely
- Parenting in the Digital Age, from FOSI
- Teens, Social Media, and Privacy, from PEW Research
Online safety resources like anti-bullying centers can also be useful. For example, in the US, StopBullying.gov provides tips on how to recognize warning signs and start a conversation with your teen. Please see our Online Safety page for just some of the additional resources you may find helpful.
There are also a number of resources available for you and your teen to find support in a difficult time. For example, in the US, crisis hotlines like the National Suicide Prevention Lifeline are available 24/7. Please see our Wellness page for just some of the additional resources you may find helpful.