User safety

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Digital Wellbeing  •  What is Family Pairing?  •  Family Pairing controls  •  Linking parent and teen accounts  •  Suicide prevention resources






  



Digital Wellbeing


To manage screen time:

1. Go to
Me.
2. Tap
... , located on the top right corner.
3. Go to
Digital Wellbeing > Screen Time Management.
4. Follow the steps in the app to
turn on Screen Time Management.

To
turn on Restricted Mode:

1. Go to
Me.
2. Tap
... , located on the top right corner.
3. Go to
Digital Wellbeing > Restricted Mode.
4. Follow the steps in the app to turn on
Restricted Mode.

Turning on Restricted Mode can help limit the appearance of content that may not be appropriate for some audiences. We're always working on improving this feature, but if you find an inappropriate video in Restricted Mode, you can report it.


Note that these features are available only for the TikTok app, and not available on mobile web or desktop browsers.






Family Pairing

What is Family Pairing?


Family Pairing allows parents and teens to customize their safety settings based on individual needs. A parent can link their TikTok account to their teen's and set controls including:

-
Screen Time Management: Decide how long your teen can spend on TikTok each day. You can set your teen's screen time limit directly from your own account, and if your teen has multiple devices, the set time limit will apply to each device individually.
-
Restricted Mode: Restrict the appearance of content that may not be appropriate for all audiences.
- Search: Decide whether your teen can search for content, users, hashtags, or sounds.
- Discoverability: Decide whether your teen's account is private (your teen decides who can see their content) or public (anyone can view their content).
- Suggest account to others: Decide whether your teen's account can be recommended to others.
- Direct Messages: TikTok users become eligible for Direct Messages at 16. Parents may restrict who can send messages to the connected account, or turn off direct messaging completely. Please note: direct messaging is automatically turned off for registered accounts between the ages of 13 and 15.
- Liked videos: Decide who can view the videos your teen liked.
- Comments: Decide who can comment on your teen's videos.

TikTok's parental controls are only available for the TikTok mobile app, and are not available on mobile web or desktop browsers. If your teen accesses TikTok via a browser as well as via the mobile app, you may want to use the parental controls available on the browser or on your teen's device.

  • Google's family center gives advice on how to set screentime for Android and Chrome.
  • Apple's parental controls page advises how to set controls on iPhones, iPads, Macs and Safari.


Family Pairing controls

To manage or view Family Pairing controls:

1. Go to
Me.
2. Tap
... to open your settings.
3. Go to
Family Pairing.
4. Select the account you want to manage.
5. Update the controls.






Linking parent and teen accounts


To link parent and teen accounts:

1. Go to
Me.
2. Tap
... to open your settings.
3. Go to
Family Pairing.
4. Tap
Parent or Teen.
5. Follow the instructions provided.






Suicide prevention resources


Contact a hotline if you need support yourself. If you’re concerned about a friend, you can also encourage the person to contact a suicide prevention hotline using the information below.

*United States: National Suicide Prevention Lifeline 1-800-273-8255
*Brazil: CVV 141
*Canada: Local Crisis Center
*France: S.O.S Amitié 01 42 96 26 26
*Germany: Telefonseelsorge 0800 111 0 111
*Italy: Telefono Azzurro 19696
*United Kingdom: Samaritans: 116 123
*Russia: Helpline 8-800-2000-122
*For the rest of the world, please visit the International Association for Suicide Prevention to find a crisis center in your area.

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