User safety

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What is Restricted Mode?  •  How to turn Restricted Mode on or off  •  What are video keyword filters?  •  What is Family Pairing?  •  How to set up Family Pairing  •  How to manage Family Pairing controls  •  Safety resources





At TikTok, we care about your safety while using the app. That’s why we provide a number of safety tools and resources that allow you to control privacy preferences and access content that's most relevant or appropriate for you or your family.






What is Restricted Mode?


Restricted Mode on TikTok limits exposure to content that may not suitable for everyone. We're always working on improving this feature, so if you find a video in Restricted Mode that you think should be restricted, you can report it.






How to turn Restricted Mode on or off


To turn Restricted Mode on or off:
1. In the TikTok app, tap Profile at the bottom.
2. Tap the Menu button at the top.
3. Tap Settings and privacy.
4. Tap Content preferences, then tap Restricted Mode.
5. Follow the steps in the app to set or enter a passcode to turn Restricted Mode on or off.
Note: This feature is available only on the TikTok app and not available on mobile and desktop browsers.






What are video keyword filters?


Video keyword filters on TikTok allow you to tailor the content in your For You and Following feeds.
Note: Certain keywords can't be filtered.

To add video keyword filters:
1. In the TikTok app, tap Profile at the bottom.
2. Tap the Menu button at the top.
3. Tap Settings and privacy.
4. Tap Content Preferences, then tap Filter video keywords.
5. Tap Add keywords and enter a word or hashtag you'd like to filter.
6. Select the feeds you'd like to filter from.
7. Tap Save to confirm.
Note: You can add up to 100 keywords.

To filter hashtags directly from a video in the For You or Following feed:
1. In the TikTok app, press and hold on the video, or tap the Share button on the side, and tap Not interested.
2. Tap Details to display a list of hashtags found on the video.
3. Select the hashtags you'd like to filter.
4. Tap Submit to confirm.
Note: This option is not available on ads.

To delete or edit filtered keywords:
1. In the TikTok app, tap Profile at the bottom.
2. Tap the Menu button at the top.
3. Tap Settings and privacy.
4. Tap Content Preferences, then tap Filter video keywords.
5. Tap the Delete button next to any keywords you'd like to remove.
6. Tap Delete to confirm.






What is Family Pairing?


Family Pairing on TikTok allows parents and teens to customize their safety settings based on individual needs. A parent can link their TikTok account to their teen's and set parental controls including:

Daily screen time
• Decide how long your teen can spend on TikTok each day.
• Set your teen's screen time limit directly from your own account.
• Set one screen time limit to apply to all your teen's devices.
Learn more about screen time on TikTok.

Restricted Mode
• Restrict your teen's exposure to content that may not be appropriate or suitable for them.

Search
• Decide whether your teen can search for videos, hashtags, or LIVE on TikTok.

Discoverability
• Decide whether your teen's account is private or public. With a private account, your teen can approve who can follow them and view their content.

Suggest account to others
• Decide whether your teen's account can be recommended to others. Learn more about suggested accounts on TikTok.

Direct Messages
• Restrict who can send messages to your teen, or turn off direct messaging completely.
Keep in mind:
• Direct messaging on TikTok is available only to registered account holders aged 16 and older.
• Direct messaging is automatically turned off for registered accounts between the ages of 13 and 15.
Learn more about direct messages on TikTok.

Liked videos
• Decide who can view your teen's liked videos.

Comments
• Decide who can comment on your teen's videos.
Note: TikTok's Family Pairing parental controls are available only on the TikTok mobile app and not on mobile and desktop browsers. If your teen accesses TikTok from a browser as well as the mobile app, you may want to use the parental controls available on the mobile and desktop browser, in addition to TikTok's mobile app parental controls.

To set up screen time limits and restrict your teen's TikTok usage on browsers, visit:
• Google's family center for Android and Chrome.
• Apple's parental controls for iPhones, iPads, Macs, and Safari.






How to set up Family Pairing


To link parent and teen accounts:
1. In the TikTok app, Profile at the bottom.
2. Tap the Menu button at the top.
3. Tap Settings and privacy, then tap Family Pairing.
4. Tap Parent or Teen.
5. Follow the steps in the app to link accounts.






How to manage Family Pairing controls


To manage or view Family Pairing controls:
1. In the TikTok app, tap Profile at the bottom.
2. Tap the Menu button at the top.
3. Tap Settings and privacy, then tap Family Pairing.
4. Select the account you want to manage.
5. Update the controls, as needed.






Safety resources


At TikTok, we want to ensure you have the safety resources you need to safeguard your online experience. The following resources are available if you or someone you know needs support.

Global resources
Family Online Safety Institute
Internet Watch Foundation
WePROTECT Global Alliance
National Center for Missing & Exploited Children

Local resources
For a list of local organizations, visit our Safety Center and select your country or region.

Additional resources
You can find additional resources in our Safety Center for the following issues:
Preventing child sexual abuse on TikTok
Sexual Assault Resources
Eating disorders
Bullying prevention
COVID-19
Suicide and self-harm
Digital well-being
Parent and caregivers guide





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