Forgot my password

To request log in help:
If you're not logged in:
1. In the TikTok app on the login screen, tap Use phone/email/username.
2. Select Email/Username.
3. Tap Forgot password? to reset your password.
4. Choose to reset password with your phone number or email.

If you're logged in:
1. In the TikTok app, tap Profile at the bottom.
2. Tap the Menu ☰ button at the top.
3. Tap Settings and privacy.
4. Tap Report a problem.
5. Tap Account and profile, then Login.
6. Tap Forgot password and follow the steps.




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