Concerned that your account has been hacked?
If you notice any of these suspicious behaviors, your account may have been hacked:
• Your account password or phone number has been changed.
• Your account username or nickname has been changed.
• Videos have been deleted or posted without your permission.
• Messages that you did not write were sent from your account.
To protect your account:
1. Reset your password.
2. Link your phone number.
3. Remove suspicious devices.
To reset your password:
1. Tap Profile in the bottom right.
2. Tap the 3-line icon in the top right.
3. Tap Settings and Privacy.
4. Tap Manage account.
5. Select Password.
6. Change your password.
To link your phone number:
1. Tap Profile in the bottom right.
2. Tap the 3-line icon in the top right.
3. Tap Settings and Privacy.
4. Tap Manage account.
5. Select Phone number.
6. Link your phone number.
To remove suspicious devices:
1. Tap Profile in the bottom right.
2. Tap the 3-line icon in the top right.
3. Tap Settings and Privacy.
4. Tap Security.
5. Select Your devices.
6. Remove unwanted or suspicious devices.