My account has been hacked

If you're concerned about your account being hacked, use the following tips to identify signs of a hacked account and how to protect your account.

If you notice any of these suspicious behaviors, your account may have been hacked:
•  Your account password or phone number has been changed.
•  Your account username or nickname has been changed.
•  Your videos have been deleted or posted without your permission.
•  Messages that you did not write were sent from your account.

Here are some tips to protect your TikTok account:



1. Reset your password

To reset your password:
1. In the TikTok app, tap Profile at the bottom.
2. Tap the Menu ☰ button at the top.
3. Tap Settings and privacy.
4. Tap Account.
5. Select Password.
6. Change your password.



2. Link your phone number

To link your phone number:
1. In the TikTok app, tap Profile at the bottom.
2. Tap the Menu ☰ button at the top.
3. Tap Settings and privacy.
4. Tap Account.
5. Tap User Information and then select Phone number.
6. Link your phone number.



3. Remove suspicious devices

To remove suspicious devices:
1. In the TikTok app, tap Profile at the bottom.
2. Tap the Menu ☰ button at the top.
3. Tap Settings and privacy.
4. Tap Security.
5. Select Manage devices.
6. Remove unwanted or suspicious devices.


Was this helpful?