The ability to go live is only available to users who meet our Community Guideline requirements based on age and region.

To troubleshoot any issues with LIVE:

1. Tap Profile in the bottom right.
2. Tap the 3-line icon in the top right.
3. Tap Settings and Privacy.
4. Tap Report a Problem > LIVE/Payment/Rewards..
5. Choose the topic that best describes your current issue with LIVE.
6. Follow the steps in the app to resolve your issue.

Was this helpful?

YesNo

Helpful links

Creating an account

Setting up your profile

Creating a TikTok video