Reset password

To reset a password while logged in: 1. In the TikTok app, tap Profile at the bottom. 2. Tap the Menu ☰ button at the top. 3. Tap Settings and privacy. 4. Tap Account, then tap Password. 5. Follow the

Forgot my password

To request log in help: If you're not logged in: 1. In the TikTok app on the login screen, tap Use phone/email/username. 2. Select Email/Username. 3. Tap Forgot password? to reset your password. 4. Ch

My account has been hacked

Avoid phishing on TikTok

Fraudulent messaging, sometimes referred to as phishing, is a common method attackers use to trick and scam others into giving up their personal information such as passwords, credit card numbers, soc

Inactive Account Policy

What is TikTok's Inactive Account Policy? We encourage users to actively use TikTok after creating an account on our platform. If an account remains inactive for 180 days or more, the username may be

My account logged out automatically

TikTok may log a user out if someone else is trying to remove an active device from the app settings.If you have not authorized this action, your account may have been hacked. Please change the passwo

Creating an account

To set up a TikTok account:1. Download the TikTok app from the App Store or Google Play. 2. Open the app. 3. Choose a sign-up method, then follow the steps to create your account. Note: Make sure your

Log in with a passkey

Jump to a section What is a passkey? • Why should I use a passkey on TikTok? • How do passkeys work? • How to set up a passkey on TikTok • How to log in with a passkey on another device • Ho

Account safety

How your email and phone number are used on TikTok