Issues with TikTok LIVE

The ability to go live is only available to users who meet our Community Guideline requirements based on age and region.

To troubleshoot any issues with LIVE:

1. Go to
Me.
2. Tap
... to open your settings.
3. Tap
Report a Problem > LIVE/Payment/Rewards.
4. Choose the topic that best describes your current issue with LIVE.
5. Follow the steps in the app to resolve your issue.