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What's the age requirement to go LIVE on TikTok? • How to confirm your age to go LIVE • How we use your submitted information to confirm your age • How we retain your information if you confirm your age • How we share your information
What's the age requirement to go LIVE on TikTok?
You must be aged 18 or older to go LIVE. To help us ensure that LIVE creators meet our minimum age requirements, we may ask you to confirm your age before you go LIVE. Learn more about our LIVE policies in our Community Guidelines.
We'll determine your LIVE eligibility based on your confirmed age:
• If we confirm you're over 18, you're eligible to go LIVE.
• If we can't confirm your age, you won't be able to go LIVE.
• If we confirm that you're under 18, you won't be able to access LIVE or other features on TikTok where you don't meet the minimum age requirement.
• If we confirm you're under 13, your account will be removed for being below TikTok's minimum age.
Note: We may not ask you to confirm your age, depending on factors such as your location or if you've previously done so.
How to confirm your age to go LIVE
When you initiate a LIVE, follow the instructions provided to confirm you're 18 years or older. Depending on your location, you can confirm your age through one of the following options:
ID and selfies
You can appeal with your ID and selfies to help us confirm that your ID belongs to you. We'll notify you of the results by email if your account is banned, or in your inbox notifications if your account isn't banned.
To confirm your age using ID and selfies, you must:
• Provide photo(s) of your government-issued ID.
• Submit 3 selfies taken from different angles to confirm that you're a real person.
Selfie with ID
You can appeal with your ID and a selfie to help us confirm that your ID belongs to you. We'll notify you of the results by email if your account is banned, or in your inbox notifications if your account isn't banned.
To confirm your age using selfie with ID through Incode, you must:
• Submit photo(s) of your government-issued ID.
• Capture a selfie of your face taken in real time.
• Agree to Incode's Terms of Use and Privacy Policy.
Important things to know about using Incode:
• Our trusted partner, Incode, will retain the information you submit to confirm your age. You can delete the data you submitted to confirm your age at any time. To delete your data, you can contact Incode and submit a request.
• We recommend that you have your ID ready before you begin the process. You'll have 15 minutes to confirm your age. If you exit Incode before confirming your age, you'll need to wait 15 minutes before you can use this method again.
• After Incode confirms your ID is valid and verifies your age, you'll be asked to share your date of birth with TikTok. If you decline, we can't confirm your age since Incode won't share your birth date. You can try again using Incode or another method.
Credit card authorization
To confirm your age through credit card authorization, you'll need to provide your credit card information. A small and temporary charge will be made to authenticate your credit card. You'll receive a refund for any charges incurred.
Facial age estimation
To confirm your age through facial age estimation, you'll need to provide your selfie. After you submit your selfie, we'll send it to our third-party age estimation service provider. They'll use their technology to estimate your age based on the facial features in your selfie. They will then send us your age estimate and delete your selfie.
To confirm your age using facial age estimation, you must provide the following:
• A selfie taken in real-time. You can't upload an existing selfie from your photo album.
• A selfie with your face fully in the frame provided on the screen. Remove any items that cause shadows, such as hats. You can keep your glasses on.
After you submit the required information, we'll notify you of the result.
How we use your submitted information to confirm your age
We'll ask you to provide some information to confirm your age so we can decide whether to grant you LIVE access, as we have a legitimate interest in keeping our community safe and preventing misuse of our services as stated in our Privacy Policy. We'll need different information depending on how you choose to confirm your date of birth.
Keep in mind:
• If your age is confirmed to be 18 or older, we'll update the date of birth for your account.
• If your age is confirmed to be under 18, we may update your date of birth depending on the information you submit. Your date of birth isn't visible to others on TikTok.
• We'll only use the information you submit to confirm your age and to inform you of our decision. For example, if you choose to provide photos, we won't show them on your TikTok profile or anywhere else on TikTok.
How we retain your information if you confirm your age
As soon as the age confirmation process is complete, we'll start the process to delete the information you submitted, including any selfies and photos of your ID. If we confirm you're under 13 years old, we'll delete your account on day 120 (or day 187 if you're located in the European Economic Area (EEA), or day 30 if located in the US) from the date of our age confirmation decision and start deleting all your other data. Learn more about underage appeals on TikTok and how to download your data.
If we confirm you're 13 years or older:
• As long as you have a TikTok account, we'll keep a record of your date of birth, confirmation that you submitted your age, how you confirmed your age, and the result.
• We won't keep a copy of your ID, if provided, but we'll keep information relating to the ID authentication check carried out by our service provider. For example, the number of times your ID was reviewed if your first confirmation wasn't approved and when our service provider sent us the authentication result.
• Once you no longer have a TikTok account, all the above data (together with the rest of your data) is sent for deletion.
• We'll create a record that allows us to track the status and details of your age confirmation. We’ll retain this record for 90 days and then delete it.
How we share your information
Depending on how you've chosen to confirm your date of birth, we'll share the information you submit with our service providers, who help us check if your ID is authentic, estimate your age from your selfie, or allow our appointed service providers to make a temporary credit card authorization. We won't share this information with any third parties outside of the age confirmation process.