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What happens if your account is ineligible for recommendation? • How to submit an appeal for an ineligible account
What happens if your account is ineligible for recommendation?
At TikTok, we want to ensure everyone has a safe and enjoyable experience. That's why we may hide unsuitable content from the For You feed and make accounts that post such content harder to find.
If you repeatedly post content that is unsuitable for the For You feed, your account and posts won't appear in the For You feed and will be harder to find in search.
We may automatically restore your account to good standing at any time, depending on how much content on your account isn't suitable for the For You feed. Otherwise, you can submit an appeal.
How to submit an appeal for an ineligible account
If your account becomes ineligible for recommendation, we'll notify you in your inbox notifications and profile to understand what content was flagged and why.
If you believe we've made a mistake in making your account or content ineligible for recommendation, you can submit an appeal.
To submit an appeal:
Inbox
1. In the TikTok app, tap Inbox at the bottom.
2. Tap the notification that your account is ineligible for recommendation.
3. Tap View more.
4. Review the ineligible videos, then tap Appeal at the top.
Profile
1. In the TikTok app, tap Profile at the bottom.
2. Tap the Ineligible for recommendation notice below your username.
3. Review the ineligible videos, then tap Appeal at the top.